Job details

Admin and Business Support Officer

Location: Various locations around Leicester City

Job type: Fixed Term Contract

Salary: £19312 - £19698

Job reference: 1941

Hours: Full Time

Closing date: 29th September 2020

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Job purpose

We have an exciting opportunity to work as an Admin and Business Support Officer, to support the Housing Service administration.

Working across the service, you will liaise with internal and external customers such as tenants, contractors, and management team, in relation to enquiries about repairs, invoices, health and safety and compliance


You will

You will be customer focused providing a comprehensive approach through our reception areas. Whilst being accurate, and with great attention to detail you will be responsible for maintaining information for customer records and raising repairs work. With your excellent communication skills, you will liaise with the Housing Management team, and managed contractors to ensure the smooth running of services. You will be driven and motivated supporting senior management all aspects of their day to day running of the business and includes minute taking, managing data and delivering on all aspects of service delivery to deadlines


Requirements of post

As an Admin and Business Support Officer you will use your communication skills to liaise with colleagues to provide excellent customer care when resolving and responding to a variety of enquires. With your strong organisational skills, you will be able to work under pressure and in a fast-paced environment; ensuring telephone enquiries are answered in an efficient manner. You will also use your strong IT skills to carry out general administrative tasks and some roles may require you to support meetings by taking notes and minutes.



If you are organised, can work under pressure, whilst being customer focused, we would like to hear from you.

Please complete our online application form, referring to the attached person specification and ensuring you tell us about your experience and knowledge where this is being measured by application form.


Additional information

For an informal discussion about this post, please contact: Jane Gilbert 0116 4545265/

Keven Barratt 0116 4545259

Related documents

Please read any attached documents before applying for this job


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As the unitary authority for the largest city in the East Midlands, at Leicester City Council we’re committed to using our creativity and drive to improve the lives of the 348,000 people who call Leicester home. We take decisions that affect people across our city every day in areas from social services and housing to roads and leisure facilities.

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