Casual Receptionists (Sports Services)

Braunstone Leisure Centre

Job Type: Casual

Closing Date: 31st December 2019

Job Reference: LCC00748

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Your role

We are looking to recruit Casual Sports Receptionists at Leicester City Council for Active Leicester. You will be required to provide cover, on occasions at short notice, which will include daytime, evening and weekend working, across several Active Leicester Leisure Centres.

What you will need

This role requires a high level of interpersonal skills working in a busy Active Leicester Centre providing a high level of customer service. You will need the ability to mange complex customer enquiries and assist in the sale of memberships including processing Direct Debits.

You will have experience in providing information and advice to members of the public face to face and over the telephone, with an ability to deal with distressed/vulnerable/abusive service users/public in a sensitive and efficient manner.

You will have experience of using Microsoft Office software packages including Word, PowerPoint and Excel, including experience of maintaining computerised records and using EPOS (Electronic Point of Sale) systems.

Additional information

The hourly rate for this role is £7.32 per hour* (£9.00 with current living wage supplement).
*All vacancies are subject to evaluation and therefore the hourly rates may change.


Please note that Casual Receptionists work on an ad hoc basis to cover long term or short term absence, therefore flexible working would not be possible.  

For an informal discussion please email: active@leicester.gov.uk

What we can offer you

As well as the satisfaction of helping to improve thousands of lives across Leicester, you can look forward to a work environment that encourages a healthy balance between you work life and your personal life. You’ll enjoy generous annual leave entitlement, membership of the excellent Local Government Pension Scheme and the option of flexible working. We’ll also give you the chance to develop your skills and expertise with a variety of training and development opportunities and career pathways. In addition, you can choose from a number of flexible benefits, including our fantastic salary sacrifice car scheme, big discounts at high-street outlets, childcare vouchers, discounts on city buses and trains, we may also be able help with relocation expenses if you are moving to the City, or need help with commuting costs.

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Related documents

Please read any attached documents before applying for this job

Person_Specification.pdf

We are Leicester City Council

As the unitary authority for the largest city in the East Midlands, at Leicester City Council we’re committed to using our creativity and drive to improve the lives of the 348,000 people who call Leicester home.
We take decisions that affect people across our city every day in areas from social services and housing to roads and leisure facilities. From transport and education to major developments and improvements. From attracting businesses to Leicester, creating jobs for our people through to encouraging investments. Join us and you’ll help to improve the lives of everyone who lives and works in Leicester.

ABOUT THE COUNCIL

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"The people who work here are in it for the right reasons. They share the same values as the council"

"The council is good for employees with a disability, with good terms of employment – especially for part-time work."

Indeed
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"The most enjoyable part of the day is being able to assist the children to achieve their potential."

"The environment is very calm and casual and managers and team members are very nice and engaging."

"The council are always there for their colleagues. No problem is too big or too small."