Civil Enforcement Officers Levels B and C

Leicester City Centre

Job Type: Permanent

Closing Date: 5th January 2020

Salary: £18795 - £21166

Job Reference: LCC00510


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Job purpose

The role of a Civil Enforcement Officer is to patrol the streets of Leicester and to issue Penalty Charge Notices (PCN’s), to any vehicle that is in contravention of a parking regulation, and optimise the performance of the road traffic network.

You will

Patrol prescribed routes to identify illegal parking and issue Penalty Charge Notices.

Whilst patrolling, check that the pay and display machines are functioning correctly, and that signs and lines are maintained as to allow enforcement to take place.

Drive a van or ride a scooter, to provide a highly mobile responsive parking enforcement service.

During match day parking, patrol and check temporary restrictions that are in place, so enforcement can take place.

Assist with any vehicle that may need towing in line with the towing procedure.

Other miscellaneous tasks associated with the role.

Requirements of post

Experience of working with the public.

Good Numeracy and Literacy to carry out all job tasks.

Experience of using information technology and possess basic IT skills.

NVQ in Customer Service.

An understanding of the legislation/regulations relating to the operation and enforcement of both on and off street parking enforcement.

Additional information

You will need to provide cover where necessary from 6am until 1.45am the next day. We are looking to recruit to both day and night shift vacancies.

This is a career graded post and we are looking to recruit to:
Level B: £19,554 - £21,166 per annum
Level C: £18,795 - £19,171 per annum

For an informal discussion please contact Sue Cutler or Nathan Lennox on 0116 299 5063.

*previous applicants need not apply*


What we can offer you

As well as the satisfaction of helping to improve thousands of lives across Leicester, you can look forward to a work environment that encourages a healthy balance between you work life and your personal life. You’ll enjoy generous annual leave entitlement, membership of the excellent Local Government Pension Scheme and the option of flexible working. We’ll also give you the chance to develop your skills and expertise with a variety of training and development opportunities and career pathways. In addition, you can choose from a number of flexible benefits, including our fantastic salary sacrifice car scheme, big discounts at high-street outlets, childcare vouchers, discounts on city buses and trains, we may also be able help with relocation expenses if you are moving to the City, or need help with commuting costs.


Related documents

Please read any attached documents before applying for this job


We are Leicester City Council

As the unitary authority for the largest city in the East Midlands, at Leicester City Council we’re committed to using our creativity and drive to improve the lives of the 348,000 people who call Leicester home.
We take decisions that affect people across our city every day in areas from social services and housing to roads and leisure facilities. From transport and education to major developments and improvements. From attracting businesses to Leicester, creating jobs for our people through to encouraging investments. Join us and you’ll help to improve the lives of everyone who lives and works in Leicester.



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