Early Help Coordinator

10 York Road

Job Type: Fixed Term Contract

Closing Date: 26th February 2020

Salary: £24799 - £26999

Total salary package*: £33815

Job Reference: LCC01096

Hours: Full Time


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About the job

Do you want to join a team that promotes better outcomes for children and young people at risk?

We are looking for two dedicated Early help coordinators to work in Leicester City Youth Service. You will coordinate the early help assessment process supporting, developing and innovating the partnership engagement with schools, health, police, voluntary agencies.

Providing support to projects such as:

  • School Ambassadors supporting schools to become ambassadors for Early Help across the city. Responding to request for support, developing ideas and quality assuring funded projects.

  • Trends looking at developing a project to analyse data across the city and how it can be used to predict where Early Help needs to be.

  • Early Help allocation hub assisting in the development a multi-agency hub that enables front line staff to support families with their needs.  We are currently developing processes and procedures for quality assurance and wider development.

Your role

In your day to day role you will oversee the administrative processes relevant to the delivery of the Early Help Hub records. You will work to complete and develop quality assurance processes to monitor the compliance to early help assessment principles by all agencies delivering early help.

Looking after the email inbox you will respond to queries and distribute to others in the team. Providing support to external partners you will update the website as well as preparing and presenting reports, briefings, updates and presentations when necessary.

You will attend meetings, network events and be part of the team front facing support and innovation mechanisms across the City.

What you will need

You will be required to demonstrate previous experience in communicating management, statistical, technical and progress information in reports and be able to demonstrate equivalent relevant work experience in the relevant subject. You will have a high level of IT experience with a key focus on data and spreadsheets.

You must be confident in recording outcomes of meetings in a clear and informative manner to include reports, case summaries and action plans.

You will be able to work on your own initiative but be a core part of the team supporting others at all points during the working day.  You must have excellent organisational and planning skills and able to recognise and resolve conflicting priorities and/or interdependencies

To apply

Two posts are currently being recruited to, one with a focus on External Agencies including Schools and the other a focus on supporting Internal Early Help Services and their processes. You will be considered for both roles but can express a preference at interview.

Both are fixed term posts or secondment opportunity until March 2021 if you are an internal applicant applying on a secondment opportunity please ask your line manager for approval first.

Please complete our online application form referring to the attached person specification for all the job requirements and ensure you tell us about your experience and knowledge, where this is being measured by application form.

Should you wish to attach your CV, please also ensure that this is tailored to reflect the job requirements which will give you the best possible chance of being shortlisted.

For an informal discussion about this post, please contact: Emma Higgins, Positive Family Outcomes Manager at Emma.higgins@leicester.gov.uk


What we can offer you

As well as the satisfaction of helping to improve thousands of lives across Leicester, you can look forward to a work environment that encourages a healthy balance between you work life and your personal life. You’ll enjoy generous annual leave entitlement, membership of the excellent Local Government Pension Scheme and the option of flexible working. We’ll also give you the chance to develop your skills and expertise with a variety of training and development opportunities and career pathways. In addition, you can choose from a number of flexible benefits, including our fantastic salary sacrifice car scheme, big discounts at high-street outlets, childcare vouchers, discounts on city buses and trains, we may also be able help with relocation expenses if you are moving to the City, or need help with commuting costs.


* Please note that the total package number includes pension contribution and full holiday entitlement, including bank holidays.

Related documents

Please read any attached documents before applying for this job


We are Leicester City Council

As the unitary authority for the largest city in the East Midlands, at Leicester City Council we’re committed to using our creativity and drive to improve the lives of the 348,000 people who call Leicester home.
We take decisions that affect people across our city every day in areas from social services and housing to roads and leisure facilities. From transport and education to major developments and improvements. From attracting businesses to Leicester, creating jobs for our people through to encouraging investments. Join us and you’ll help to improve the lives of everyone who lives and works in Leicester.



"The people who work here are in it for the right reasons. They share the same values as the council"

"The council is good for employees with a disability, with good terms of employment – especially for part-time work."


"The most enjoyable part of the day is being able to assist the children to achieve their potential."

"The environment is very calm and casual and managers and team members are very nice and engaging."

"The council are always there for their colleagues. No problem is too big or too small."