Group Manager Quality, Governance and Performance (Public Health)

City Hall

Job Type: Permanent

Closing Date: 23rd October 2019

Salary: £46752 - £50233

Total salary package*: £68496

Job Reference: LCC00631


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Your role

We are seeking an experienced and enthusiastic group manager to provide leadership, supervision and professional / technical guidance to a team of quality assurance and contract compliance officers working to ensure that public health commissioned, and directly provided services adhere to SLA/ contractual terms, conditions and quality standards.

You will lead supervise and manage a team of contract compliance officers, whilst providing technical advice, leadership and supervision across the department in the specialist area of public health contract development and compliance. Enable the delivery of improved outcomes for service users by dissemination of this specialist knowledge, working with colleagues to develop appropriate guidance, procedures and training.

You will ensure that quality frameworks are developed, implemented and adhered to and kept under review in line with national best practice, guidance and legislation and ensure that any risks in relation to contracts/ commissioning agreements are identified and managed accordingly.

You will oversee the establishment of arrangements designed to ensure that the quality and quantity of services negotiated with service providers comply with contractual requirements, to oversee the investigations of allegations of contract compliance failure including the management of breach notices and to oversee the management of the effective de-commissioning of services that fail to improve.

You will use expert knowledge of public health services, legislation and contract management to lead the development and maintenance of contractual arrangements with existing and new service providers, including the (re) negotiation of commissioning agreements and contracts and lead the development and maintenance of effective relationships with regulators of services (where applicable).

What you will need

You will have a demonstrable experience of the specialist technical knowledge of contractual models and quality and performance frameworks, along with experience of working in a quality/compliance role and experience of managing large budgets.

You will have advanced skills and knowledge relevant to the specialist technical function (compliance and contractual issues e.g. regulatory framework and contract law) as well as knowledge of information systems within a healthcare setting.

Additional information

For an informal discussion please contact: Julie O’Boyle via email: or 0116 454 2041.

What we can offer you

As well as the satisfaction of helping to improve thousands of lives across Leicester, you can look forward to a work environment that encourages a healthy balance between you work life and your personal life. You’ll enjoy generous annual leave entitlement, membership of the excellent Local Government Pension Scheme and the option of flexible working. We’ll also give you the chance to develop your skills and expertise with a variety of training and development opportunities and career pathways. In addition, you can choose from a number of flexible benefits, including our fantastic salary sacrifice car scheme, big discounts at high-street outlets, childcare vouchers, discounts on city buses and trains, we may also be able help with relocation expenses if you are moving to the City, or need help with commuting costs.


* Please note that the total package number includes pension contribution and full holiday entitlement, including bank holidays.

Related documents

Please read any attached documents before applying for this job


City Hall

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