Service Manager - Performance and Information

Phoenix House

Job Type: Permanent

Closing Date: 21st August 2019

Total salary package*: £52924


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Job purpose

We are looking for someone to prepare and develop key elements of the City Council’s Estates Strategy, including the Performance Management Framework, ensuring that a strategic approach to land and property performance management is adopted across the City Council, and to challenge the Council and the Division to deliver the best possible outcomes from investment and expenditure on assets whilst ensuring that suitable and sufficient good quality space is available to support continued delivery of safe and effective services.

You will

Ensure robust corporate governance arrangements are in place to manage the performance of the Council’s land and property assets.

Own, develop, manage and monitor elements of the Estates Strategy and plans for land and property assets including the Performance Management Framework, the Divisional Risk Register, the Business Continuity Plan and the Division’s Service Plan.

Through utilisation of the Performance Management Framework, ensure that land and property assets provide optimum financial, environmental, social and community benefits.

Lead on the procurement of asset management systems, manage information systems, and collect, analyse and present information and intelligence on the Council’s land and property assets and Divisional services through KPI reporting and benchmarking.

Lead the effective development, co-ordination and management of key corporate initiatives, programmes and transformation projects delivered by the Division, including energy and environmental initiatives.

Ensure efficient financial management of capital and revenue income and expenditure and external funding.
• Manage the performance management and business support functions including a team of approximately 20 staff.

Requirements of the post

A Degree in a relevant discipline and/or an equivalent level of ability and experience.

Management training / experience of leading an information management / business support service.

Substantial experience in the performance management of a large, mixed property portfolio.

Proficiency in the use of ICT including: email and internet; word, spreadsheet, database and presentation packages (e.g. MSOffice); property asset management database systems (e.g. Concerto, e-PIMS); process mapping software (e.g. Microsoft Visio) and land mapping systems (e.g. MapInfo).

Excellent analytical, communication, presentation, negotiation, organisation and management skills.

Financial and commercial acumen.

Additional information

The salary for the post is £38,813 - £41,675 per annum.

For an informal discussion please contact Debbie White on 0116 454 5809.

*Please ensure that you review the Person Specification in order to complete your application form*

Post Number: LCC00520

What we can offer you

As well as the satisfaction of helping to improve thousands of lives across Leicester, you can look forward to a work environment that encourages a healthy balance between you work life and your personal life. You’ll enjoy generous annual leave entitlement, membership of the excellent Local Government Pension Scheme and the option of flexible working. We’ll also give you the chance to develop your skills and expertise with a variety of training and development opportunities and career pathways. In addition, you can choose from a number of flexible benefits, including our fantastic salary sacrifice car scheme, big discounts at high-street outlets, childcare vouchers, discounts on city buses and trains, we may also be able help with relocation expenses if you are moving to the City, or need help with commuting costs.


* Please note that the total package number includes pension contribution and full holiday entitlement, including bank holidays.

Related documents

Please read any attached documents before applying for this job


We are Leicester City Council

As the unitary authority for the largest city in the East Midlands, at Leicester City Council we’re committed to using our creativity and drive to improve the lives of the 348,000 people who call Leicester home.
We take decisions that affect people across our city every day in areas from social services and housing to roads and leisure facilities. From transport and education to major developments and improvements. From attracting businesses to Leicester, creating jobs for our people through to encouraging investments. Join us and you’ll help to improve the lives of everyone who lives and works in Leicester.



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