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CITY SERVICES

"The work we do plays an important role in keeping the traffic moving around the city and our roads safe."

Nathan Lennox, Civil Enforcement Officer

1

CITY SERVICES

"The work we do plays an important role in keeping the traffic moving around the city and our roads safe."

Nathan Lennox, Civil Enforcement Officer

City Services at the council

In City Services, we have a number of teams that focus on improving neighbourhoods, housing, the environment and the quality of life for everyone in Leicester.

We cover everything from waste disposal to libraries, licensing to parks and cemeteries, trading standards to CCTV and community safety. All to make the city a welcoming and enjoyable place to live in, work in and visit. Join us and you’ll enjoy the opportunity to see the impact you’re making every day.

Whether you’re increasing recycling levels, working with local police, health and fire services to improve safety, or cleaning up one of our open spaces, you’ll be helping to improve lives. And there are lots of new innovations you could be involved in, working with people across the council and in external agencies to make Leicester a clean, safe, well looked after and welcoming city.

contract to collect and dispose of residential waste
£18m

contract to collect and dispose of residential waste

parks across Leicester
130

parks across Leicester

5-star food outlets in 2018 (doubled in two years)
1,400

5-star food outlets in 2018 (doubled in two years)

compliance on food regulations in 2018 (up from 70% in 2017)
84%

compliance on food regulations in 2018 (up from 70% in 2017)

city recycling centres
2

city recycling centres

Typical roles in City Services

Community Safety

Join this team and you’ll be involved in a range of vital work to keep vulnerable people and all Leicester’s communities safe, reassured and protected. Whether you’re helping to safeguard children in care, or promoting the Prevent agenda, you’ll enjoy the chance to work closely with external agencies, such as the police, health and fire authorities and help people feel secure.

Neighbourhood Services

Join this team and you’ll be helping to ensure that neighbourhoods across Leicester have access to the services they need. From libraries to community centres, we provide local services that enhance and enrich people’s lives. As we look at new ways to deliver these services, you could be involved in our plans to redefine libraries as community hubs, where people can find a range of useful services.

Parks and Open Spaces

Our parks and open spaces team covers everything from parks, woodlands and trees to street cleaning and looking after the city’s cemeteries and crematorium. Join us and you’ll help to keep Leicester’s green spaces well-maintained, so local communities can enjoy the benefits of a welcoming outdoor environment.

Regulatory Services

We’re the team that ensures standards are maintained across all businesses and private housing in Leicester. This covers everything from trading standards and environmental health to licensing pubs and clubs, pest and dog control and building regulations. Join us and you could be involved in a range of initiatives, such as our recent drive to improve hygiene standards in local food outlets.

Housing

Join our Housing team and you’ll be helping to make sure that everyone in Leicester has access to a safe, well-maintained home. It’s not just about putting a roof over people’s heads. From giving support and legal advice to homeless people, to managing whole housing estates, it’s about helping to create healthy, secure homes that improve people’s lives.

Waste Collection and Disposal

As well as managing the contract to collect and dispose of residential waste across the city, we also run two recycling centres - one specifically for household waste and the other that accepts trade waste - and a garden waste collection service. Join us and you’ll enjoy the chance to make a real difference to people’s lives by helping to keep our environment well-maintained.

Meet Catherine

Volunteer Coordinator

I run the volunteering for Arts, Heritage, Museums, Archive, Festivals, Theatre and Culture. I love working with volunteers - people who choose to be here because they love what we do. Their enthusiasm is infectious and I love that I’m supporting people getting into work, making people happier and at the same time improving everything we do for the public.

Meet Daxa

Head of Community Safety and Protection

I’ve worked for the council since 1991 and in my current role I work with partners such as the police to address crime and anti-social behaviour issues in Leicester. I enjoy the positive, fast-paced work culture. My job continues to bring new challenges and that makes me want to stay and perform the best job possible.

Meet Michael

Parks and Open Spaces Operations Manager

Working here, you’re made to feel valued and are always encouraged to develop to be the best you can be. Support’s always on hand from colleagues and I feel that I can continue to make an impact on ensuring the environment is safe, so everyone can benefit.

Meet Mandeep

Festivals and Events Assistant

My team manages and coordinates a large percentage of Leicester’s cultural activity. We have regular events and one-offs such as royal visits, which can happen at any time. This changing workload is my highlight. You can be programming a stage one day and working on a procurement plan for the ice rink the next - no two days are the same.

Focus on … Civil Enforcement Officers

As one of our Civil Enforcement Officers, you’ll be out and about, dealing with the people of Leicester and helping to keep the city’s main routes clear.

As well as giving advice and making sure vehicles are parked legally, you’ll also help to keep the streets free of litter and dog mess. So, you’ll need to be able to deal with people calmly and efficiently. You’ll also need a good eye for detail to make sure all relevant pay and display machines are working and road markings are clear.

Contact our recruitment team

We're always pleased to hear from talented people. So if you have any questions about the opportunities that we have available in City Services, or if there's anything else you'd like to know before you apply (or indeed during the application process), please don't hesitate to get in touch.

EMAIL OUR TEAM

Glassdoor
stars

"The people who work here are in it for the right reasons. They share the same values as the council"

"The council is good for employees with a disability, with good terms of employment – especially for part-time work."

Indeed
stars

"The most enjoyable part of the day is being able to assist the children to achieve their potential."

"The environment is very calm and casual and managers and team members are very nice and engaging."

"The council are always there for their colleagues. No problem is too big or too small."