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YORK HOUSE

"Knowing that people have a great experience of the council is hugely rewarding. "

Erica Kler, Customer Service and Access Team Officer

1

YORK HOUSE

"Knowing that people have a great experience of the council is hugely rewarding. "

Erica Kler, Customer Service and Access Team Officer

Our York House office

York House is home to our Customer Service teams who handle a variety of enquiries, service requests and complaints about council services. It is probably the office that has most contact with the residents of Leicester.

The team here offer people the best advice on how to deal with their queries or challenges. This could involve using one of our self-service kiosks, phoning the appropriate council department or speaking to an advisor. Being based in the city centre means you’ll find plenty of shops, cafés and restaurants close by. It also means getting here’s easy. We’re around a two-minute walk from Leicester train station and a ten-minute walk from St Margaret's Bus Station. If you’re a cyclist, there’s a secure bike storage area, as well as showers and changing facilities onsite.

York House entrance

Bike storage

Bike storage

Break out areas

Break out areas

City centre location

City centre location

Kitchen facilities

Kitchen facilities

Parking nearby

Parking nearby

Showers

Showers

Shopping nearby

Shopping nearby

Walking distance of town and train station

Walking distance of town and train station

Where is York House?

Leicester City Council | Careers Website | Our Offices | York House Image.jpg

91 Granby Street
Leicester
LE1 6FB

Contact our recruitment team

We're always pleased to hear from talented people. So if you have any questions about the opportunities that we have available in our York House office, or if there's anything else you'd like to know before you apply (or indeed during the application process), please don't hesitate to get in touch.

EMAIL OUR TEAM

Glassdoor
stars

"The people who work here are in it for the right reasons. They share the same values as the council"

"The council is good for employees with a disability, with good terms of employment – especially for part-time work."

Indeed
stars

"The most enjoyable part of the day is being able to assist the children to achieve their potential."

"The environment is very calm and casual and managers and team members are very nice and engaging."

"The council are always there for their colleagues. No problem is too big or too small."