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Our offices | York House

"Knowing that people have a great experience of the council is hugely rewarding. "

Erica Kler, Customer Service and Access Team Officer

Our York House office

York House is home to our Customer Service teams who handle a variety of enquiries, service requests and complaints about council services. It is probably the office that has most contact with the residents of Leicester. The team here offer people the best advice on how to deal with their queries or challenges. This could involve using one of our self-service kiosks, phoning the appropriate council department or speaking to an advisor.

Being based in the city centre means you’ll find plenty of shops, cafés and restaurants close by. It also means getting here’s easy. We’re around a two-minute walk from Leicester train station and a ten-minute walk from St Margaret's Bus Station. If you’re a cyclist, there’s a secure bike storage area, as well as showers and changing facilities onsite.

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In and around the office

We want your time at the council to be as comfortable as possible. Here are a few of the facilities and amenities that you can enjoy within the office or just nearby.

Bike Storage

Bike storage

Break out area

Breakout areas

City Centre Location

City centre location

Kitchen facilities

Kitchen facilities


Parking nearby

Public transport

Public transport (train) nearby

Shopping nearby

Shopping nearby



Where's the office?

York House
91 Granby Street


The teams that operate from York House

Not every one of our roles are available in all our council offices. The teams below are the ones you can find based in our York House office.

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Leicester - a thriving city

Leicester is a city connected, not just to its 2,000-year history, but to a thriving present and bright future. In fact, the 2018 Good Growth for Cities index on urban economic wellbeing, places Leicester as the 10th highest ranking and one of the most improved cities out of the full list of 42 cities. The rankings factor in essentials from quality transport and secure jobs, to affordable housing and providing for the future through the potential to be in employment and earn a living.

As the 2nd fastest-growing city by population in the UK and residents hailing from over 50 countries we are truly an ethnically and culturally diverse city connected to the world and all the more exciting for it. Leicester is a vibrant and welcoming place with a rich mix of culture, heritage, sport, dining, and shopping sure to satisfy any interest.

The city is surrounded by beautiful Leicestershire countryside and placed firmly in the centre of the country with convenient road, rail and air links to easily access locations regionally, nationally and internationally - East Midlands Airport is less than 40 minutes from the city centre and the fast train to London gets you to St Pancras International in just over an hour. All this combines to make Leicester an attractive proposition to work, live, visit, and study.

Current vacancies in York House

Here are just some of the vacancies that we currently have in York House. Simply, click on the job title to find out more.

You can see all the jobs we have available by clicking the ‘See all jobs’ button. But don’t forget, if you can’t find your perfect job right now, you can 'Register for job alerts'. That way, we’ll get in touch when a relevant job does come up.

We're always pleased to hear from talented people, so if you have any questions about the opportunities that we have available, or if there's anything else you'd like to know before you apply (or indeed during the application process), please don't hesitate to get in touch.

Email the resourcing team