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Business Support

Supporting the regulatory services such as Noise and Pollution means I can help Leicester become a greener and better community.

Jordan Youmans, Admin and Business Support Officer

Business Support

Jordan Youmans, Admin and Business Support Officer

Supporting the regulatory services such as Noise and Pollution means I can help Leicester become a greener and better community.


Business Support

Our business support teams work with every area of the council, providing the vital administrative support they need to work smoothly and efficiently for the people of Leicester. From professional Admin and Business Support Officers to Executive Assistants and receptionists to Electoral Service Officers, we work behind the scenes to ensure the council delivers excellent services.

By keeping processes running, producing key documentation and maintaining records, we enable colleagues such as social workers, planners and directors to focus on their vital work. With the introduction of new technologies, it’s less about bureaucracy and more about adding value to support each business area. By being innovative in our approach and working cost-effectively, we help every area of the council to make the most of their experience and expertise and provide value for money for people across the city.

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Typical roles in Business Support

Administration and Business Support Officers

As one of our Admin and Business Support Officers, you’ll have the chance to work in a variety of council departments, from central departments to libraries or community centres, and develop your skills and knowledge. If you have specific experience of a particular area, such as Legal, Finance or Procurement, you may start in that area. But if you’re enthusiastic, able to communicate with a wide range of people and willing to innovate, you’ll find plenty of opportunities to work in different parts of the council.

Executive Assistants

Join our team of Executive Assistants and you’ll be providing essential support to the council’s most senior managers and councillors. From dealing with phone calls and mail, to organising their diaries, arranging meetings and ensuring they have all the relevant information they need, you’ll play a key role in keeping the council running smoothly and effectively.


Focus on… Admin and Business Support Officers

As one of our Admin and Business Support Officers, you’ll ensure that services run smoothly by responding to face-to-face enquiries, answering the telephone, responding to emails. As well as understanding of the importance of customer care as you resolve enquires in an efficient way, you’ll also maintain our filing systems to ensure that all records are up-to-date and remain confidential. All-in-all providing a high-quality frontline service.

Meet some of the team


Apprentice Business Administrator - Adult Mental Health

I joined Leicester City Council in January 2019 because I wanted to help the people of Leicester and give something back to the community. Working here, no two days are the same. I enjoy getting up in the morning and knowing I’m going to help somebody and hopefully improve their day by getting them the help they need.

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Business Support in numbers



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council employees

One on one education for children

school employees

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council assets

Telephone enquiries

telephone enquiries answered each month

Current Business Support vacancies

Here are just some of the vacancies that we currently have in Business Support. Simply, click on the job title to find out more.

You can see all the jobs we have available by clicking the ‘Search all jobs’ button. But don’t forget, if you can’t find your perfect job right now, you can 'Register for job alerts'. That way, we’ll get in touch when a relevant job does come up.

We're always pleased to hear from talented people, so if you have any questions about the opportunities that we have available, or if there's anything else you'd like to know before you apply (or indeed during the application process), please don't hesitate to get in touch.

Email the resourcing team

Sorry. There are currently no jobs available in our Business Support teams. Why not take a minute to search all of the jobs we currently have available? Just in case something else catches your eye. Or if you want to be notified as and when we do have a job available, please register for our job alert by email service.